Commence
CRM for Small to Mid-Size Businesses
Becoming a leading provider of business software and web CRM solutions didn’t happen overnight. For more than two decades Commence Corporation has been delivering comprehensive, easy to use CRM solutions to small and mid-size businesses. This world-class CRM software is designed to address three specific business challenges, first, the capture, management and sharing of vital customer and prospect information; second to improve how they sell and deliver products and services to the market; and third, the ability to provide world-class customer service. Commence CRM Management software has proven to deliver extensive value and is utilized by several thousand businesses to manage their customer relationships.
Freedom of Choice (Web CRM or Hosted CRM)
Commence is one of the only CRM vendors that offers its customers the freedom of choice to deploy the CRM software as a hosted CRM solution or online over the Internet as a web CRM system. The online customer management software may be integrated with popular accounting packages such as Quickbooks or ERP systems. In addition, this web based CRM solution is also integrated with desktop software such as Microsoft Outlook and Mobile devices such as the Blackberry, Palm and Windows Mobile. This comprehensive CRM web system delivers a one stop solution for growing businesses.
Web CRM Software
Customer Relationship Management is all about improving how you market, sell and provide service to your customers. Commence Corporation understands these challenges and has put together a comprehensive suite of web CRM software that has proven to significantly impact sales execution and customer service. The foundation of this online CRM software begins with a comprehensive Contact Management application that enables the customers to capture, track, manage and share vital customer information with the people and departments that require it to efficiently do their jobs. Added to this core application is a suite of web CRM business solutions for integrating Outlook for e-mail, tasks and calendaring, lead management, sales automation, database marketing management software, project management, customer service and analytics. These CRM applications require no additional hardware or software and are deployed online under a hosted service agreement.
Unique CRM Features
What is unique about the Commence CRM software is that all information captured via the telephone, fax, e-mail or the web is stored in a single centralized CRM database where it is immediately available to the people and departments that require it to efficiently do their jobs. This makes customer management a breeze as there is no scrolling for data or skipping from screen to screen. This web CRM software has also delivered extensive value in the areas of lead management and lead distribution, sales management, SFA functionality, sales optimization, forecasting and analytics. The analytics reporting capabilities provide the user of this online CRM software with a graphical representation of their sales pipeline as well as the performance of their sales staff.
CRM Software Services
Once you have selected your deployment option, either online CRM or web hosted CRM the Commence professional services team goes to work to ensure the successful implementation of your CRM management software. The team offers an array of CRM services including, CRM workflow analysis, CRM customization, CRM training, CRM integration, CRM whitepapers and CRM reporting for both the web CRM and hosted CRM product offerings.
CRM Software Selection
Commence understands that the selection of a CRM system is an important one for your business. To address this concern Commence offers CRM trials for both the hosted CRM and CRM web solution. During the trial period you will also be introduced to our CRM services team that will ensure you realize the maximum value from which ever CRM solution you have chosen.
Commence, The Trusted Name in CRM Software
Your decision for the selection of a CRM vendor and customer manager software will be based on that vendor’s reputation for delivering a quality product and a quality service. During the past two decades Commence has delivered online and web CRM solutions to several thousand businesses across 35 industries in 22 countries around the world. Our CRM web software is rated as one of the best online CRM solutions for small to mid-size businesses and we are proud to continue to support a very satisfied and loyal customer base. This high level of customer satisfaction is the result of a full featured CRM solution that is easy to deploy and ease to use. Commence also provide it’s web CRM customers with an on-line Knowledgebase to assist customers with questions after hours. Perhaps this is why our service is well respected as world class by our customers. The CRM industry is highly competitive, but for small to mid-size companies only Commence can provide the freedom of choice and quality service necessary to ensure the successful implementation and utilization of our best in class CRM software. If you are looking to gain a competitive edge by more effectively managing customer relationships and improving customer satisfaction levels, call us and get started with Commence web CRM software.
Please contact us for more information.